Privacy Policy


The entity responsible for processing on this website is DO-JOA Lda, a limited liability company located at rua do carriçal nº 18, registered at the Commercial Registry Office under the unique registration and corporate person number 513 166 653, with contact email and phone 916172751.

Should you need, you can contact via email

The personal data collected in the contact form are: name, surname, email, and mobile phone. DO-JOA Lda respects the privacy of all users of its website and is committed to protecting the personal information that each user decides to share. Some sections and/or functionalities of this website can be navigated without disclosing any personal information by the user.

DO-JOA Lda processes personal data based on the following principles:

  • The processing of personal data is carried out in a lawful, fair, and transparent manner;

  • The collection is carried out only for properly determined, explicit, and legitimate purposes in accordance with applicable legislation;

  • The collected data are limited to what is strictly necessary and for the time necessary for the purposes for which they are processed;

  • Only employees, collaborators, and partners of DO-JOA Lda whose functions so require have access to the processed personal data;

  • Personal data are treated confidentially.


When it is necessary to collect personal information to provide services/products, or when each user decides to provide some of their personal data, the use of that information and those data will be made in compliance with applicable legislation on personal data protection – Law 67/98 of October 26, Data Protection Law – in order to ensure the confidentiality and security of the personal data provided. The entity responsible for the collection and processing of personal data is DO-JOA Lda.

The data shared by users will be subject to computer processing and will be included in the database(s) of companies in a simple participation relationship or domain by DO-JOA Lda.


In the context of customer data management, the collected personal data may be transmitted to third parties, which are insurance companies and entities related to them for the provision of services to the customer, with the sole and exclusive purpose of the full realization and execution of the services or products purchased by the user holder of the collected personal data.


The collected personal data may be transmitted for direct marketing purposes, namely through the use of automatic calling devices, facsimile devices, or electronic mail (newsletters; Opinion surveys aimed at improving service delivery) including SMS by commercial societies directly or indirectly participated by DO-JOA Lda.


In terms of the provisions of article 13-A of Law 41/2004 of August 18, amended by Law 46/2012 of August 29, if you wish to authorize the processing and use of your personal data for direct marketing purposes as previously described by DO-JOA Lda or another commercial society directly or indirectly participated by DO-JOA Lda.

The provision of personal data is optional and will always be guaranteed, in accordance with the law, the right of access, rectification, and cancellation of any data provided, which right can be exercised personally or in writing directly to the address on the homepage of the website.


DO-JOA Lda ensures that the data holder can exercise the rights conferred to them by the data protection legislation, namely:

  • Right of access to personal data (the personal data holder can obtain confirmation as to whether or not their personal data are being processed and access information about them)- Right of rectification (the personal data holder can request their rectification or that they be completed);

  • Right to erasure (the data holder can request that their personal data be erased in certain situations: (i) if the personal data are no longer necessary for the purpose which motivated their collection or processing (ii) if the holder withdraws the consent on which the data processing is based and there is no other legal ground for the processing (iii) if the holder objects to the processing and there are no overriding legitimate grounds for the processing (iv) if the personal data have been unlawfully processed (v) if the personal data have to be erased for compliance with a legal obligation or (vi) if the personal data have been collected in the context of the offer of services/products of the information society);

  • Right to restriction of processing (the personal data holder has the right to request the limitation of their processing when (i) they contest the accuracy of the data and for a period enabling the accuracyto be verified (ii) the processing is unlawful (iii) the data are no longer needed for processing, but are required for the establishment, exercise, or defense of legal claims, or (iv) the data subject has objected to processing pending the verification whether the legitimate grounds of the controller override those of the data subject);

  • Right to data portability (when processing is based on consent or on a contract and is carried out by automated means, the data subject shall have the right to receive their personal data in a structured, commonly used and machine-readable format, and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as it is technically feasible);

  • Right to object (the data subject shall have the right to object, on grounds relating to their particular situation, at any time to processing of personal data concerning them which is based on the legitimate interests pursued by the controller or by a third party, or when the processing is for purposes other than those for which the personal data were collected);

  • Right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her;

  • Right to withdraw consent (the data subject shall have the right to withdraw their consent at any time);

  • Right to lodge a complaint with the National Data Protection Commission (regarding any issues related to the processing of their personal data).

If you wish to exercise any of the mentioned rights or have questions related to the privacy and protection of personal data by DO-JOA Lda, you can do so via letter (address: rua do carriçal nº 18 5300-721) or email (

Cookie Policy

DO-JOA, Lda uses cookies to enhance user performance and experience as described below.

What are cookies? 

Cookies are small text files placed on your computer or mobile device by websites through the web browser when you visit them. They help the website recognize your device on subsequent visits.

We use the term cookies in this policy to refer to all files that collect information in this way.

The cookies we use don’t collect information that identifies a user. Instead, they collect generic information such as how users arrive at and use the sites or the country/region from which they access the site, etc.

Cookies only retain information related to your preferences. At any time, users can decide through their web browser to be notified about the receipt of cookies, as well as to block their entry into the system. Refusing cookies on the site may result in the inability to access some areas or to receive personalized information.

Why Cookies?

Cookies serve to help determine the usefulness, interest, and the number of uses of websites, enabling faster and more efficient navigation and eliminating the need to repeatedly enter the same information.

Terms of use and conditions


The DO-JOA, Lda website is an online platform where users can view the portfolio of DO-JOA, Lda products in order to understand their history, products, experiences, and news, among other things. The requests submitted by users are processed by DO-JOA, Lda if they are compatible with their activities, to directly present the users, if they wish, proposals for the requested services and respective budgets.

It is the client/user’s responsibility to evaluate the budget and service proposals presented by DO-JOA, Lda. The company details are provided, including its commercial registration number, headquarters address, telephone number, email, and the unique registration number and collective person number at the Lisbon Commercial Registry, along with its share capital value.


The Privacy Policy is detailed here. (link)


DO-JOA, Lda ensures the continuous and correct operation of its website except when external factors make it unreasonable to demand compliance. The company reserves the right to suspend or cease operations if justified by third-party issues or business model considerations, and will communicate such changes to users as soon as possible.

Clients and Users must comply with current laws when posting information, especially concerning competition, consumer rights, misleading advertising, and discrimination. Obscene, indecent, or pornographic content, as well as references to other sites, are prohibited.

Clients and Users agree to prevent any information provided to DO-JOA, Lda from containing harmful computer elements like viruses or worms that could interfere with computer operations.

They are also prohibited from accessing the system without authorization or clandestinely intercepting any data, particularly personal data.

DO-JOA, Lda is not responsible for errors, omissions, inaccuracies, or falsehoods in information transmitted by Clients and Users.

DO-JOA, Lda reserves the right not to use any information that violates the User Agreement.


The form submission on the DO-JOA, Lda website by a Client or User constitutes the establishment of contact between the parties, creating rights and obligations for each, specifically:

  • The Client/User has the right to use the Website according to the terms and conditions of the User Agreement, respecting the corresponding privacy policy.
  • Clients and Users must not copy, reproduce, modify, or use any content from the website in any way, nor share or disclose any website content, distribute or publicly display any content without prior express permission from DO-JOA, Lda.
  • Clients and Users agree not to use the DO-JOA, Lda website, its content or services for any purpose other than its intended use, especially not for illegal purposes or in any way that could infringe legally protected rights of others.


Emerging conflicts from the relationships established between Clients and Users should be reported to DO-JOA, Lda


The use of the website by Clients and Users is free of charge.


In the event of a dispute, consumers are informed that they can resort to the entities for Alternative Dispute Resolution identified on the consumer portal at, or for Online Consumer Dispute Resolution identified on the website The existing alternative dispute resolution entities are as follows:

CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo

Competência genérica



Centro de Arbitragem de Conflitos de Consumo de Lisboa

Área geográfica de abrangência – contratos celebrados na Área Metropolitana de Lisboa: Lisboa, Alcochete, Almada, Amadora, Azambuja, Barreiro, Cascais, Lisboa, Loures, Mafra, Moita, Montijo, Odivelas, Oeiras, Palmela, Seixal, Sesimbra, Setúbal, Sintra e Vila Franca de Xira.

E-mail:  / 


(preenchemos à posteriori de acordo com a morada de sede)


All contents on the DO-JOA, Lda website are the property of DO-JOA, Lda and may not be reproduced, transferred, distributed, or stored without prior written permission under any circumstances. The photos presented for each service and/or project may not represent the reality with total accuracy, particularly regarding colors, shapes, or details. It is also noted that the same color may have different shades when applied to different materials. These possible differences are natural and arise from the composition, structure, and shine (or lack thereof) of the materials.


Any requests for clarification, suggestion, or complaint should be directed to DO-JOA, Lda, via the email .